Refund Policy
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Available Refund Methods:
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Credit Card/Debit Card (Net Banking Account): Credited to Bank Account within 3-5 Business Days.
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UPI Linked Bank Account: Credited within 3-5 Business Days.
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Pay on Delivery Orders:
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NEFT to Bank Account: Credited within 3-5 Business Days.
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Return Policy
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Eligibility for Return:
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Return within 7 days in case the product is physically damaged, has missing parts or accessories, is defective, or is different from the description on the product detail page.
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Conditions for Processing Returns:
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The product was not damaged while in your possession.
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The product is not different from what was shipped to you.
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The product is returned in its original condition (with the brand’s/manufacturer's box, MRP tag intact, user manual, warranty card, and all accessories included).
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Non-Eligible Returns:
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Products may not be eligible for return in cases of buyer's remorse, such as incorrect model or colour of the product ordered, or incorrect product ordered.
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Non-Returnable Products:
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Products marked as "non-returnable" on the product detail page cannot be returned.
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Product Replacement:
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Products may be eligible for replacement only if the same seller has the exact same item in stock.
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If you have any questions regarding our Refund and Return Policy, please contact us at support@envome.com.